ManyPets UK is dedicated to supporting vets in streamlining claim submissions and ensuring clinical histories are accurately attached to pet insurance cases. If you are a veterinary clinic not using an online practice management system, you can still provide handwritten clinical notes or reports. Below, learn how to submit claims and what to do if information is missing.
Submitting Handwritten Clinical Notes or Reports
- Write complete clinical notes or reports for each case.
- Include pet and client details to ensure correct case matching.
- Scan or take clear photos of your handwritten notes or reports.
- Submit documents directly to ManyPets via email or any specified submission platform.
What to Do if Client or Pet Records Aren’t Found
- Double-check the spelling of the pet’s and owner’s names.
- Request additional identifiers from the owner (i.e. previous surname, alternate address, or other known details).
- Ask the policyholder to contact ManyPets directly for further assistance in locating the account.
Ensuring Fast Claim Resolution
- Always provide complete clinical histories with every claim submission.
- Reach out to the ManyPets Claims Team with any uncertainties or concerns.
- Encourage clients to update their policy contact details if they have changed.
Conclusion
ManyPets is committed to providing straightforward support for vets processing insurance claims. Submitting clear clinical notes and verifying client information helps process claims faster. For questions or guidance, the ManyPets team is here to help, ensuring your clients’ pets always receive the highest standard of care.
Comments
0 comments
Article is closed for comments.