Understanding the MoneyBack Feature

At ManyPets UK, we’re committed to giving pet parents clear, caring support and transparency. The MoneyBack feature is designed to reward you with a 20% refund on your premium if you don’t make any claims during your policy year. Here’s everything you need to know about how MoneyBack works with your pet insurance.

What Is the MoneyBack Feature?

MoneyBack is an optional benefit that provides ManyPets UK customers with a 20% refund of their annual premium if no claims are made during your policy year. This reflects our commitment to fairness and recognition of responsible pet care, allowing you to feel confident you’re getting value for your pet insurance.

How to Add MoneyBack to Your Policy

1. Select the MoneyBack option when purchasing or renewing your ManyPets policy.
2. Confirm your choice before completing checkout or renewal.
3. The option cannot be added mid-term; only at purchase or renewal.

When and How Refunds Are Paid

1. After your policy renews, a check is run 90 days post-renewal for claims activity.
2. If no successful claims are found, your refund is automatically processed.
3. Refunds are paid within 10 days to your chosen payment method.

MoneyBack Exclusions and Limitations

• MoneyBack must be added at policy purchase or renewal.
• No refund if any claim was made during the period.
• Not available if the policy is cancelled at or before renewal.

Summary: Rewarding Responsible Pet Parents

The MoneyBack feature offers extra value for ManyPets UK customers who don’t need to claim. Remember to opt in at purchase or renewal; it’s not automatic. You’ll benefit from our caring service and a little extra back for keeping your pets safe and happy throughout the year.